The new side menu replaces the old other page. It is now easier and quicker to navigate to offers, service and installations, settings and more.

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A new side menu

The camera module you are using to scan materials, take pictures for documentation, etc., has been given a significant upgrade. It is now more efficient and more simple to use.

Significant camera module upgrade

We have updated the navigation in Ordrestyring with Quickview which shows useful information about cases, offers, customers etc. You will find the new slide-ins system-wide and additional ones will be added subsequently.

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New Quickviews for better navigation throughout Ordrestyring

Solved an issue where some users were unable to open certain cases from the case list.

Cases could not open

Solved an issue where scrolling through the hour selector would close the pop-up windows on some devices. 

Hour selector pop-up would close

Solved an issue where the pop-up window for adding an hour addition would not scroll up or down. 

No scrolling through hour additions pop-up window

Solved an issue where adjusting the number of materials added would not update.

Adjusting materials amount not updating

Solved an issue where increasing the amount of material by pressing the plus icon would revert to one if pressed too many times.

Adjusting materials amount returns to one

Solved an issue where the app would unexpectedly quit if you navigated to cases from the scheduler during the weekend. 

App unexpectedly quits during the weekend

Solved an issue where you could click on items within the hour report and it would visually indicate as clickable items even though they were only information presented. 

Clickable items within the hour report

Solved an issue where some users would experience the app unexpectedly quitting when uploading multiple images at once.

App unexpectedly quits uploading documentation

Solved an issue where some users would experience the app unexpectedly quitting when tapping on the case list icon in the dock at the bottom of the app screen.

The app stops unexpectedly when navigating to the case list

Solved an issue where the keyboard would not appear when trying to edit an hour description

Keyboard not appearing for hour description

Solved an issue where some users would experience missing hour type when creating cases.

Missing hour types when creating cases

Solved an issue where the flashlight would not turn off automatically if activated using the barcode scanner.

Flashlight would not turn off automatically

Solved an issue where adjusting the number for Rackbeat materials wouldn't update if the sales account was not set.

Adjusting the number for Rackbeat materials

Solved an issue where some users were unable to search for addresses using Boligmappa.

Search for addresses in Boligmappa

If you have set departments as mandatory in System settings, then you would be required to choose a department when creating a new case.

Department mandatory if selected

Creating a new customer will be set automatically during case creation.

Customer to be set automatically

We are expanding the possibility to move documentation between entities. You can now move from one customer to another, from one offer to another, from one service to another, or from an installation to another.

Expanding move documentation within the app

You can now set a custom interval as days on a service agreement.

A custom-defined interval as days on a service

It now remembers the scroll position in the list you navigated to before entering a service agreement or installation.

Remembering scroll position for service and installation

You can now adjust settings for your photos and videos taken directly within the case documentation. Select between low-quality or high-quality. If your device has HDR you will be able to select the option.

Camera settings expanded

Adjusting permissions for registering hours on cases has now been improved. For instance, if you set hours to bared for specific case statuses, you can no longer edit or delete them on mobile unless you have administrator permissions.

Hour permissions for cases status improved

You can now see whether a material is added from an EDI or manually within the material list.

Materials added from EDI

Mobile app update on Wednesday 18th of January

Solved an issue, where some users experienced challenges with opening case confirmation PDF's

Challenges opening PDFs

Solved an issue where some users experienced that ZIP files downloaded from the system didn't always contain all of the selected documentation.

Zip files were missing files

Solved an issue where it wasn't possible to delete a VAT number on a customer if it was added in the first place.

VAT number could not be removed

Solved an issue where additional employees from the main case weren't added automatically when creating sub-cases.

Additional employees weren't added automatically

Solved an issue where some users experienced that the search for case status and case type didn't work correctly when creating a case.

Search for case status and case type didn't work correctly

Solved an issue where some users experienced challenges sending EDI invoices via EAN/GLN number.

Challenges sending EDI invoices via EAN/GLN number

Solved an issue where using the question type page break when creating a new scheme wasn't working correctly.

Question type page break wasn't working correctly

Solved an issue where the function "hide from PDF if empty" in schemes didn't work correctly.

Hide from PDF if empty didn't work correctly

Solved an issue where the customer's reference and requisition weren't set on a case when it was created directly from the customer details page.

Customer's reference and requisition weren't set on a case 

Solved an issue where the case status was shown multiple times in the filter in the case list.

Case status was shown multiple times

Solved an issue where the amount of an invoice in sales invoices was incorrect if the invoice was created with another currency than the standard currency.

Incorrect amount if invoice was created with another currency

Solved an issue where some users experiences that searching for a customer name in the sales invoice list, didn't return the correct results.

Searching for customer name not returning correct results

Solved an issue where the function "lock for editing of hours after x days" wasn't working correctly if the number of days was set to 0.

Lock for editing of hours wasn't working correctly

Solved an issue where tax reduction was shown incorrectly on offer PDFs.

Tax reduction was shown incorrectly

Solved an issue where some users experienced an issue when adding invoices and offer lines with tax reduction.

Adding invoices and offer lines with tax reduction

Solved an issue where some users experienced challenges signing up for Bygma's product catalogue.

Challenges signing up for Bygma's product catalogue

Solved an issue where some users experienced having access to offers, even though they didn't have the user rights to do so.

User rights for offer

Solved an issue where some users experienced issues adding schemes to a case if they were located without an internet connection.

Scheme additions

It's now possible to make departments mandatory when creating cases and employees. This is activated in system settings -> system configuration.

Set departments as mandatory when creating cases and employees

It's now possible that when copying an offer, to include documentation from the original offer.

Include documentation when copying offers

Filters added in customer invoices and supplier invoices are now remembered when navigating away and back.

Filters added now remembered

It's now possible to receive mail with registered hours when they are added to the app

Extended hour report

It's now possible to receive mail when registering a billable hour in Ordrestyring. This is activated in system settings -> system configuration -> extended hour report. When the function is active, an e-mail will be sent to the employee every time they register a billable hour on either the app or the web platform.

Extended hour report for the web app

Update of the web app on 14th of December

Solved an issue, where some users experiences not being able to approve an invoice and move lines from the inbox if they were using Rackbeat.

Not able to approve invoice and move lines with Rackbeat enabled

Solved an issue, where the PDF copy of the invoice, when using KlarPris invoice check wasn't loaded correctly for Solar in the inbox.

PDF copy was not loaded correctly

Solved an issue, where some users experienced that checkboxes In schemes were placed wrongly on the PDF if you used a long description for the helper text.

Checkboxes were misplaced in schemes

Solved an issue, where some users experienced that appendixes were approved if you activated automatical approval of EDIs, even though the invoice was missing a correct case number.

Appendixes approved with missing case number

Solved an issue, where the list view for some users was reset when using the function "Save filter" in the inbox and in cases.

List view was reset when using "Save filter"

Solved an issue, where some case statuses were shown multiple times in the filter in the case list.

Case statuses were shown multiple times

Solved an issue where it wasn't possible to remove a supplier catalogue assigned to a supplier after it was chosen.

Supplier catalogue could not be removed

Solved an issue, where some users experienced that another delivery address than the one selected was shown in the create case slide-in when creating a case.

Incorrect delivery address shown in slide-in when creating cases

It's now possible to add a department filter in the hour approval module.

Department filter in hour approval

The e-mail address from the customers' invoice information is now set automatically when creating a case confirmation, so it's ready for sending.

Email address is set automatically when sending order confirmations

You can now setup, that selecting a department is mandatory when creating a new case or employee. The function is activated in system settings -> system configuration.

Make departments as mandatory for creating new cases and employees

Update of Ordrestyring Web on 8th of December

We have fixed an issue where some users experienced that the display of hours on a case would loop and keep loading.

Loading of hours went into a loop

We have fixed an issue where some users would experience not being able to edit hours if specific case statuses were applied to the case.

Edit hours with specific cases statuses

We have fixed an issue where the number of recurring events could not be set to more than 99 occurrences.

You can now set more than 99 occurrences

We have fixed an issue where some users experienced that the search function did not work on the materials tab on a case.

Improved search within the materials tab

We have fixed an issue where some users experienced that the discount was set to the margin field instead of the discount field when adding discounts on materials on offer.

Adding discount were set to margin

We have fixed an issue where some menus within the documentation would not be visible on smaller screens.

Missing menus on smaller screen sizes

We have fixed an issue where some users would not be able to find a specific installation from the installation number. 

Search by installation number not working properly

When returning to the list with offers, the system remembers the former position you were scrolling to. 

It now remembers the scroll position in offer list

We have added a new sign-in page when you are logging into the app.

A new sign in page

The engine behind the scene has been upgraded significantly to provide a better overall experience using the app. 

App engine upgraded for better performance

Cases now show on account materials just right after the tab "case materials".

On account materials in materials list

Overall improvements of the styling of the app.

Update of the mobile app on 7th of December

It is now possible to add a reference and requisition directly on a customer and these will follow the customer when creating a case for the specific customer.

It is now possible to add a reference and requisition for customers

Solved an issue where the payment terms weren't added correctly to the supplier in Ordrestyring, if you were using e-conomic.

Payment terms weren't added correctly to the supplier

Solved an issue where a search for employees with the same name didn't return correctly.

Search for employees with same name issue

Solved an issue in the new scheme designer, where an error would occur if you duplicated an image that had already been uploaded.

Duplicated image error in scheme designer

Solved an issue where the text moved at random when entering the serial number and model number on an installation.

Text moved randomly in the installation page

It is now possible to see the expected coverage if you use the function "expected margin" in the case economy.

It is now possible to see the expected coverage

It is now possible to remove a user's rights to delete materials on PC. This is set in system settings -> user rights -> cases. The function will also be implemented in the mobile app from the next update on Wednesday the 23rd of November.

Need an update?

You are in the right place

Latest announcements

A new side menu

Significant camera module upgrade

New Quickviews for better navigation throughout Ordrestyring

Latest releases

Mobile app update on Wednesday 18th of January

Update of the web app on 14th of December

Update of Ordrestyring Web on 8th of December

Update of the mobile app on 7th of December

Update of Ordrestyring Web on 16 November

When we are together we are better

Make your workday easier

OS Strax

Rackbeat

Visma e-conomic

Need an update?

You are in the right place

Latest announcements

A new side menu

Significant camera module upgrade

New Quickviews for better navigation throughout Ordrestyring

Latest releases

Mobile app update on Wednesday 18th of January

Update of the web app on 14th of December

Update of Ordrestyring Web on 8th of December

Update of the mobile app on 7th of December

Update of Ordrestyring Web on 16 November

When we are together we are better

Under consideration

Planned

Released

Make your workday easier

OS Strax

Rackbeat

Visma e-conomic